General terms and conditions of sale
Article 1 - Objet
The general terms and conditions and the internal regulations form must be accepted before the sale is concluded. The reservation request implies acceptance of these provisions and their complete and unreserved acceptance. The rooms made available to our customers are checked, functional and in good condition. Our guests are invited to report any shortcomings or malfunctions immediately to the reception.
Article 2 - Durée du séjour
The client signing this contract which has a due date, agreed that under any circumstances, he will not have the right to stay longer in the guest house.
Article 3 - Réservation et Confirmation
The reservation is confirmed as soon as the guest house receive a deposit of 30% of the total price for the entire stay, with the next two weeks after the reservation. The payment can be done through bank wire. The reservation is then confirmed to the customer through email after receiving the deposit. The full payment of the stay is made directly to the establishment. In case the deposit payment has not been realized within the two weeks following the reservation, the guest house has the right to release the rooms for other customers. By paying the deposit, the customer agreed with the general terms and conditions of the guest house.
Article 4 - Client Cancelation
In case of cancelation up to 30 days before the arrival date, the establishment does not charge any fees. Between 30 days and 7 days prior to arrival, the deposit will be kept by the guest house. If the cancelation occurs less than 7 days before arrival, 100% of the stay is due. All the cancelation have to be made through phone contact or mail with the host. The cancelation will be effective when confirmed by the guest house. Late arrivals or early departures cannot give rise to a refund. The owner would like to reming to the customer that no insurance is included in the prices. Therefore, it is highly recommended to subscribe one.
Article 5 – Rooms Prices
Prices are indicated in Euros. VAT is always included. The prices indicated include only the services strictly mentioned in the reservation for two persons, for one night with the breakfast included. The tourist tax per person per night is additional. In addition to the price mentioned in the reservation, the additional services provided by the establishment during the stay will be added to the invoice. Any additional person will be charged 26 euros extra per night per person. Article 6 - Cancelation by the owner
In case of cancelation by the owner, this last has to inform by mail the client. the client will be reimbursed immediately for all the amount already paid and will not be able to claim anything damages.
Article 7 – Arrival / Departure
The client as to arrive the day of the reservation between 7pm and 8pm. In case of late arrival, the customer has to inform the guest house. The check out time is 10am.
Article 8 - Breakfast
Breakfasts are served between 7:30am and 10am.
Article 9 - The payment
The balance of the payment is due upon arrival at the guest house. We accept cash, bank transfer and cheques. All the additional services consumed during the stay, not mentioned in the contract, will be due upon departure.
Article 10- Rooms changes
It is possible that the owner, for safety or service reason, might have to change the initial room booked by the customer. In that case, the change will always be for the same kind of room offering the same type of service. In case it is not possible, the price of the room will be adjusted.
Article 11 - Use of premises
The client may not bring into the room third parties not known to the establishment, unless authorized by the latter. Similarly, the client may not rent a room for a number of persons greater than that provided for by the regulations in force. Noise, even during the day, is prohibited. The customer causing disorder or scandal in any form whatsoever may be dismissed immediately. No meals can be eaten in the rooms.
For safety reasons and for the respect of everyone, it is strictly forbidden to smoke throughout the establishment.
The customer must use the rented item as a "good family man". In the event of a problem, the customer must incur civil liability. In the event of damage, the establishment reserves the right to charge the customer for the cost of repair or replacement.
In case of privatization of the house, a deposit of 800 euros will be asked as guarantee.
Article 12 - Capacity
This contract is established for a specific number of people. If the number of guest exceed this number, the owner has the right to refuse additional customers. This refusal cannot be considered as a modification or a cause to stop the contract from the owner side, therefore, no reimbursement will be realized if the number of customers is higher than what was agreed previously. Pets are not accepted in the establishment.
Article 13 –Pets
Pets are not allowed in the establishment. In case of a client departure due to his animal refusal in the house, no reimbursement will be realized.
Article 14 - Terms and conditions of sale modification
This general terms and conditions of sale are editable at anytime and without notice. Acceptance and respect of this conditions of sale are acquired as soon as the deposit is sent by the customer.
Article 15 - Data protection act
According to the law n° 78-17 from January 6th 1978, the client has to the right to access to his personal data to modify them. The guets house commits to do not communicate any customer information to any company.